Check Lift Request
One of the most common reasons you only see one vehicle when two should be available is if a lift was requested.
The “Reserve Vehicles” screen will only show lift vehicles
if a lift was requested:
Follow
this guide to assign a vehicle with a lift and one without.
Check Vehicle Calendar
If no lift was requested, check the Vehicle Calendar to see
if that vehicle is in use:
Watch
this video to learn more about the Vehicle Calendar.
Check Gap Time
Finally, check the Gap time. Gap time can prevent vehicles from showing if there is insufficient time between the current trip and the previous/next trip. Depending on your district's settings, you may need an administrator to check this setting for you.
Go to the half-person icon in the top right-hand
corner. Select “Settings.”
In the
dropdown menu towards the top left of your screen, select “Vehicle Owners.”
Adjust your Gap Time settings if they are inaccurate, and click save.
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